Disclosure of
Information
Fantasy Cakes will not disclose any personal information such as your name,
address, email, telephone number to any person outside of the company, unless
the customer has authorised us to do so or unless required by law to disclose
such information. Furthermore, under no circumstances will Fantasy Cakes sell or
receive payments or services for disclosing customer's personal information to
any partner or external company.
Collection and
Use of Information
Fantasy Cakes collects personal data for
the purpose of providing a specific product or service requested by the
customer. Certain information may be required in order to provide this product
or service, such as full name of customer and address, e-mail address, name and
address for delivery, contact phone numbers and credit card number.
The information collected
may also be used to inform the customer of additional products and services,
which may be of interest to them. All marketing material sent to the customer
will include an option for the customer to request removal from mailing or
contact lists for any future marketing.
Cookies
A 'cookie' keeps track of the information you provide such as the products
in your shopping cart. Fantasy Cakes use cookies to let us know that you
are a prior customer and to provide certain features such as member options.
We do not store any personal or financial information about you using cookies.
The majority of web browsers automatically accept cookies, but most allow you to
instruct your browser to prevent the use of cookies. You will need to modify
your current settings for 'cookies' in the Options menu of your browser, in
order to view this site. (You may need to contact your system administrator if
you are on a network). You will need to modify your current settings for
'cookies' in the Options menu of your browser, in order to view this site. (You
may need to contact your system administrator if you are on a network)
Offline Payment
As some people are uncomfortable with providing their credit card details
online we offer you the option of faxing your order with credit card details,
transferring the funds via direct bank deposit or phoning your card details
through to us. Your order will not be processed until either a
deposit or full payment has been completed. You can call our sales team between
9.30am and 3.30pm est. on 9855 8224 or internationally on +61 3 9855 8224
to place your order and arrange payment.
Three-digit validation
code
When you order from Fantasy Cakes, you will be asked for your credit card number
and expiry date. You will also be asked for a three digit validation code.
The validation code is a three-digit number on the back of the card. The
code is a new feature, that provides merchants with an 'extra' layer of
verification, especially when you use your card to make purchases on the
internet, over the phone or via mail order.
The code is unique
The three-digit validation code is unique to your card. It is not
embossed, like your card number, or electronically saved in your card's magnetic
strip, so it's very difficult for fraudsters to get the number electronically or
from a card imprint. When you provide the validation code to a merchant
via the internet, over the phone or on a money order, the merchant has
additional proof that you have the card in your possession when the transaction
is made.
Where is the code?
The code is printed on the signature panel on the back of your card. The
full number is quite long but you only need to provide the last three digits
when requested.
Trouble Shooting
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that:
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